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Woodel’s CertainTeed Warranty: Everything You Need to Know

We are no strangers to issues with roofing materials and installation issues. Woodel Roof Systems is a certified CertainTeed contractor that often gets called to inspect and make repairs to roofs around Richmond, VA. This prestigious recognition means we’re amongst the cream of the crop, within the top 1% of the roofing industry, having met rigorously high standards to receive this credential. For our valued customers, this is fantastic news! CertainTeed’s roofing products come with a comprehensive warranty, providing peace of mind. And that’s not all — with our top-tier installation services in the mix, you can also tap into the benefit of SureStart extended warranties. It’s a win-win!

Introduction to CertainTeed Roofing Warranty

The CertainTeed Warranty is a quality assurance coverage that guarantees the soundness of roofing products from CertainTeed, a leading North American manufacturer renowned for its long-lasting and quality roofing materials. This warranty program instills peace of mind among homeowners by protecting against defects in manufacturing that may affect the performance and longevity of their roofing systems. CertainTeed roofing products, including shingles, underlayments, and accessory products are covered under this warranty. It offers comprehensive protection in case any of the CertainTeed roofing components fail – with the range of coverage varying based on the specific product type and line.

This warranty from CertainTeed is classified into SureStart PLUS and Limited Warranty. SureStart PLUS warranty is an extended coverage that offers the maximum protection level lasting around 15 up to 50 years, while the Limited Warranty provides a more basic coverage with a shorter duration, typically around 10 years.

One of the factors setting CertainTeed’s warranty provisions apart is their coverage includes both material defects and the labor cost to repair or replace defective components. This is a significant advantage, as many competitors only offer coverage for material defects. To demonstrate its commitment to quality, CertainTeed also offers an Integrity Roof System warranty. This specialized coverage applies when a homeowner installs a whole roof system with CertainTeed products, providing additional protection and longer warranty coverage.

Understanding CertainTeed Roofing Products

As a homeowner, when it comes to roofing your property, CertainTeed provides a plethora of options that are suitable for any design or style of home. They offer a variety of products from shingles to roofing materials that come in various colors, textures, and high-quality materials. All CertainTeed roofing materials are characterized by durability, versatility, and aesthetic appeal, extending from residential roofing products to commercial roofing solutions. However, the aspect that sets CertainTeed distinctly apart is its commitment to customer satisfaction, particularly visible through its comprehensive warranty.

The CertainTeed warranty is comprehensive and designed to give homeowners a sense of security and value for money. It covers a wide range of potential defects and damages that could occur over the lifespan of a CertainTeed roof. It acts as a protection plan for homeowners, ensuring that any product malfunction is taken care of without extra costs being incurred by the homeowner. The confidence CertainTeed has in its products is reflected in this long-term warranty, attesting to the robustness of its products.

Types of CertainTeed Warranties

Close up of roof with asphalt shingles

All CertainTeed products come with a warranty. Depending on the products selected and the installation process, your warranty may have more extensive coverage. As a certified CertainTeed installer, Woodel Roof Systems is here to help you understand the coverage differences.

Limited Lifetime Warranty: SureStart

Under Certainteed’s Limited Lifetime Warranty, buyers are covered for particular issues with the product that arise even after years of usage. For CertainTeed shingles, the warranty is referred to as SureStart Protection which fully covers your shingles after installation in the event of a manufacturing defect. The duration of coverage is typically 10 years after which your shingles will be covered at a reduced rate as the roof ages.

Extended Warranties: SureStart PLUS

When you have a full CertainTeed Integrity Roof System installed by a certified SELECT Shinglemaster, like Woodel Roof Systems, you have the opportunity to get additional coverage and benefits.

What is the CertainTeed Integrity Roof System?

The CertainTeed Integrity Roof System is a comprehensive combination of CertainTeed roofing products that are designed to work together to maximize the performance, durability, and integrity of your roof. This system consists of several different components, each playing a fundamental role in protecting your home from the harsh elements and improving its resilience.

Among the components found in the CertainTeed Integrity Roof System are high-quality shingles available in various styles and colors, appropriate underlayment for added protection, specially-designed starter shingles to increase roof edge coverage, CertainTeed’s WinterGuard waterproofing underlayment to prevent leaks, and CertainTeed’s RoofRunner lightweight synthetic underlayment to add a second layer of water resistance. Also included are the company’s high-quality roof ventilation products, as well as durable hip and ridge caps.All of these elements come together in the CertainTeed Integrity Roof System to provide optimum performance, safety, and aesthetics.

What does the SureStart Plus Warranty provide?

The primary advantage of the CertainTeed Integrity Roof System is its ability to provide a strong warranty. When installed by a CertainTeed-credentialed contractor, homeowners can be eligible for SureStart PLUS extended warranty coverage, taking the robust standard warranty even further. Woodel can offer 4 different levels of SureStart Protection which offer a variety of benefits.

Infographic explaining CertainTeed SureStart Warranty

As you can see from the above graph, the 3-Star, 4-Star, and 5-Star SureStart Plus warranties offer additional coverage of up to 50 years after installation. Opting for the CertainTeed Integrity Roof System can provide homeowners with the confidence that they’re not only choosing high-quality, reliable products but also that they’re backed by one of the strongest warranty programs in the industry. This, in turn, ensures homeowners of excellent value for their investment.

Woodel Roof Systems + CertainTeed = Customer Assurance

At Woodel Roof Systems, we are proud to have achieved the status of a credentialed CertainTeed Shinglemaster. This not only demonstrates our commitment towards providing top-notch services and products but it also allows us to offer some extra perks to our valued customers. As your roofing contractor in Richmond, VA, you can count on Woodel Roof Systems as a reliable partner that’s ready to guide and assist you throughout the process of your roof repair. Don’t hesitate to reach out to us today for an estimate!

Frequently Asked Questions

1. What Do Certainteed Warranties Cover?

CertainTeed warranties primarily cover residential and commercial roofing products, vinyl and fiber cement siding, fence, railing, decking, foundation systems, insulation, gypsum, and ceilings. These product categories further have warranties, covering an array of structural defects for a specified period.

For instance, their roofing products such as shingles come with a warranty that can range up to a lifetime for residential properties, based on the specific product purchased. The warranty coverage includes manufacturing defects that cause leaks or reduce the performance of the roof. Also, CertainTeed provides a SureStart period, often spanning the initial 10-15 years post-installation, during which not only material costs but also labor costs for repair/replacement due to manufacturing defects are fully covered.

However, it’s important to note that CertainTeed warranties do not cover damages from improper handling or storage, poor or incorrect installation, lack of maintenance, normal wear and tear, acts of God like hail or hurricane, or any other cause beyond the control of CertainTeed. Therefore, for you to claim the benefits of warranty, you need to adhere to the installation instructions, care, and maintenance as there are specific requirements and exclusions. Contact a trusted roofing contractor like Woodel Roof Systems to install your CertainTeed roof to be sure your products are covered!

2. Can I Transfer a Certainteed Warranty If I Sell My Property?

The CertainTeed warranty works in favor of homeowners who have invested in CertainTeed products, like roofing materials. This warranty can be a great selling point when putting your property on the market since it can provide buyers with protection against defects in the quality of the products in the home.

However, whether or not these warranties can be transferred to a new homeowner largely depends on the specific terms and conditions outlined in the warranty. Some CertainTeed warranties are non-transferable, which means the warranty ends when you sell your property. On the other hand, other warranties might allow you to transfer the remaining warranty period to the next owner.

Transferability is typically limited to the first transfer and the time limit since the original installation. For instance, if the warranty provides transferability for the first 10 years, and you sell the property seven years after the installation, the remaining three years can be transferred to the next owner.

If the warranty is transferable, some conditions may apply. The homeowner might be required to inform CertainTeed in writing within a certain period after the property sale. There may also be a transfer fee. This possibility can make your property more appealing to prospective buyers. Remember that the warranty specifics can be different for different products or product lines, so it’s wise to double-check the details of your specific CertainTeed warranty.

So, if you’re planning to sell your property and want to leverage the transferability of your CertainTeed warranty, it’s essential to understand the specific terms and conditions of your warranty. If transferable, ensure you adhere to the necessary process to benefit the new owner – and in turn, enhance the marketability of your property.

3. What are the Exclusions or Limitations for a Certainteed Warranty?

The CertainTeed warranty can vary depending on the specific product, but it is important to note that like all warranties, there are some exclusions and limitations that customers should be aware of. A key exception to be aware of is the warranty does not fully cover damages caused by ‘Acts of God’ such as hurricanes, tornadoes, hailstorms, earthquakes, or other natural disasters. Standard coverage does not extend to unusual weather conditions or damages inflicted by animals or pests.

Normal wear and tear, improper installation, or damage caused by improper maintenance are other common exclusions for the SureStart Protection. The warranty doesn’t cover defects that arise due to misuse or mishandling of the product, either. Basically, if the damage can be attributed to anything other than a manufacturing defect, there’s a good chance it’s excluded from warranty coverage unless you have the SureStart PLUS Protection.

It is important to read your warranty terms, conditions, and exclusions carefully, and ensure that your installation is performed according to CertainTeed’s recommendations to maintain your warranty status. In general, the extent to which your CertainTeed warranty applies will be highly dependent on your specific product, its geographical location, its installation, usage, and the care given to it throughout its lifespan. Do consult your warranty documentation and CertainTeed’s customer service for a better understanding of the terms and conditions.

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If you would like to speak directly with our roofers, give us a call at (804) 800-5959 or fill out our online contact form below.